Shipping & Delivery Policy
Digital Service Delivery Information
APT Infotech provides software development services and digital products. This policy explains how we deliver our services and digital assets to clients. We do not ship physical products.
How We Deliver Services
Our services are entirely digital and delivered through secure online channels.
Digital Delivery
- •All our products are digital services delivered electronically
- •No physical products are shipped or delivered
- •Source code and files delivered via secure cloud storage links
- •Login credentials shared through encrypted email communication
Delivery Methods
- •Source code delivered via GitHub, GitLab, or secure file transfer
- •Documentation provided in PDF or online format
- •Deployment assistance provided remotely via video calls
- •Training sessions conducted online through screen sharing
Deployment Services
- •Website/application deployed directly to client hosting server
- •Server setup and configuration performed remotely
- •DNS and domain configuration assistance provided
- •No physical hardware or devices shipped to clients
Access & Downloads
- •Download links remain active for 30 days after delivery
- •Clients receive full source code and all project assets
- •Repository access granted for ongoing collaboration if required
- •Backup copies provided upon request
Delivery Timeline & Process
Project-Based Delivery
Custom software projects are delivered according to agreed milestones. Each milestone is delivered digitally upon completion and approval.
Typical delivery timelines range from 2 weeks to 6 months depending on project complexity and scope.
Immediate Digital Access
For ready-made solutions or templates, access is granted immediately upon payment confirmation. Login credentials and download links are sent to your registered email address.
Please check your spam folder if you don't receive the email within 15 minutes.
Deployment Assistance
We provide free deployment assistance to your hosting server as part of our service. This includes server configuration, application setup, and initial testing. The deployment process typically takes 1-3 business days after final approval.
Geographic Availability
As a digital service provider, we serve clients worldwide. Our services are available globally with no geographic restrictions or shipping delays.
Remote collaboration is conducted via email, video calls, and project management tools.
File Transfer Security
All file transfers are conducted through secure, encrypted channels. We use industry-standard protocols to ensure your code and data remain confidential during delivery.
Source code repositories are private by default and access is granted only to authorized personnel.
No Physical Products
Please note that we do not provide physical products, hardware, or devices. All deliverables are digital in nature including source code, documentation, designs, and software applications.
Clients are responsible for arranging their own hosting infrastructure, domains, and any required third-party services.
Last Updated: 10/3/2025
Questions About Delivery?
If you have any questions about our delivery process or timeline, please feel free to contact us.
Email: info@aptinfotech.com
Phone: +91 484 4860000
Address: APT Infotech, Tripunithura, Kochi, Kerala, India